FAQs
Products
How do I choose the right nap length for a paint roller?
The nap length refers to the thickness of the roller's cover. Here's a quick guide:
1/4 inch nap: Best for smooth surfaces like metal, cabinets, and doors.
3/8 inch nap: Good for slightly textured surfaces like drywall and ceilings.
1/2 inch nap: Ideal for semi-rough surfaces such as textured walls or light stucco.
3/4 inch or longer: Great for rough surfaces like brick or heavily textured surfaces.
How do I clean and maintain paint rollers and brushes after use?
To extend the life of your paint rollers and brushes:
Water-based paints: Clean the roller or brush immediately after use with warm, soapy water.
Oil-based paints: Use paint thinner or mineral spirits to clean the tools, then rinse with soapy water.
Make sure to reshape the bristles of brushes and let them air dry flat or hanging with the bristles down for best results.
How long should I wait between coats of paint?
It depends on the type of paint:
Water-based paints: Typically 4-6 hours between coats.
Oil-based paints: Allow at least 24 hours between coats.
Always check the manufacturer’s instructions on the paint can for precise drying times.
Does Mister Rui offer bulk or wholesale pricing?
Yes! If you’re interested in purchasing our products in bulk or becoming a distributor, feel free to contact us directly via our Contact Us page or email us at info@misterrui.com. We’d be happy to discuss wholesale pricing options.
Can I use Mister Rui Paint Rollers for varnish or polyurethane?
Yes, Mister Rui foam rollers are excellent for applying varnish or polyurethane. Foam rollers ensure a smooth, even application without leaving marks, making them ideal for finishing coats on furniture or wood surfaces.
Can I use Mister Rui tools for oil-based and water-based paints?
Yes! Our brushes, rollers, and tools are compatible with both oil-based and water-based paints. Just make sure to follow the appropriate cleaning instructions based on the type of paint you use.
Shipping & Return
How long does shipping take?
Shipping times depend on your location and the shipping method you choose at checkout. Typically, standard shipping within the U.S. takes 3-7 business days. International shipping may take longer, depending on the destination country.
What is your return policy?
We want you to be completely satisfied with your purchase! If you're not happy with your order, you can return unused items in their original packaging within 30 days of receiving your order for a full refund or exchange. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How do I initiate a return?
To initiate a return, please contact our customer service team at info@misterrui.com with your order number and reason for the return. We will provide you with instructions on how to return the product. Once the return is processed, you’ll receive a refund within 5-7 business days.
Do you ship internationally?
Yes, we ship our products internationally! Shipping fees and delivery times vary depending on the destination. You can view the shipping options and rates at checkout. Please note that customs fees or import taxes may apply depending on your country’s regulations.